Businesses all over the world are trying to streamline their sales processes to provide a smooth customer experience by engaging their customers online, promoting their products or services, and compelling them Australia Phone Numbers complete the transactions. The internet has become saturated with innovative value-based sales techniques and business models, making it challenging for startups to secure a market share for themselves.
However, over the past few years, WhatsApp, which started as a communication app, has evolved into a full-fledged sales and marketing platform, letting you use it to drive revenue,
By setting up a WhatsApp e-commerce store, you can utilize WhatsApp as a sales platform to engage your prospects from the initial point of contact till they become your customer.
That being said, in this article, I’ll go over what a WhatsApp e-commerce store is and how you can set yours up to boost your bottom line.
What is a WhatsApp e-commerce store?
As the name suggests, WhatsApp e-commerce store is an aspect of conversational commerce that lets you use communication apps (in this case, WhatsApp) to facilitate sales engagement and empower your customers to make purchasing decisions.
Through conversational marketing, you attract the attention of your customers with eye-catching promotional messages and foster communication by delivering meaningful content at the right time. And what other platform is better at that than WhatsApp?
A WhatsApp e-commerce store is just like any other online shopping platform but instead of waiting for customers to come to you, like a website, you can use WhatsApp to identify new customers by sending them marketing messages informing them about your offerings.
It is the best channel for you to reach out to your customers and make use of conversational marketing methodology to encourage them to take the next step.
So, if you are a new business considering your options to deliver quality sales experience and personalized engagement, then WhatsApp is the ideal platform for you.
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Advantages of using WhatsApp for running an e-commerce store
Running an e-commerce store on WhatsApp comes with its unique advantages. Below are some of the benefits you get from selling on WhatsApp:
Access to international audience
Being a free-to-use platform, WhatsApp is used by billions of people around the world for everyday communication. On top of that, WhatsApp is supported in over 100 countries, giving you the perfect blend of a global user base to target as potential customers.
Ease of usability
