Hot lead generation: the winning collaboration between hipto, Tersea and Proxiserve
Posted: Wed Dec 04, 2024 6:45 am
Antoine Gueville explained how Proxiserve implemented an innovative system to adapt to the needs of their customers. This system allows them to expand the capture of prospects, process business opportunities in real time and ensure a seamless customer journey. The process begins with the capture of the lead via an online form, followed by the qualification of the request by an advisor, the commercial proposal, a technical visit, and finally the conclusion of the sale.
Collaboration and performance
The collaboration between hipto, Tersea and Proxiserve is based on precise targeting criteria and a rigorous methodology to guarantee the quality of hot leads. Leads are transferred in real time to Proxiserve via an API, allowing for maximum responsiveness. Campaign performance is monitored in real time, allowing for continuous adjustments to optimize results.
Performance keys
The success of this collaboration is based on several performance armenia telemarketing data keys: recruitment and ongoing training of advisors, real-time monitoring of KPIs, team management and motivation, attractive compensation, and customer involvement. By recruiting experienced advisors and providing ongoing training, Tersea and hipto maintain a high level of performance and customer satisfaction.
Conclusion and perspectives
One year after the start of this collaboration, the results are very positive. More than 4400 hot leads have been generated with a conversion rate of 13%. The future outlook is promising, with a focus on the optimization of business and operational processes, and the increased integration of artificial intelligence to improve the accuracy and efficiency of lead generation campaigns.
In conclusion, the collaboration between hipto, Tersea and Proxiserve demonstrates how a well-orchestrated lead generation strategy can transform business operations and ensure exceptional results. This strategic alliance has created an effective synergy, ensuring sustainable growth and maximum customer satisfaction.
Download the e-book dedicated to this event now!
About Proxiserve: a pillar of the energy transition
Presented by Antoine Gueville, Marketing Director of Proxiserve, the company is a major player in the energy transition in France, specializing in home services. Founded over 40 years ago, Proxiserve excels in the installation, maintenance and troubleshooting of heating systems, as well as in water and energy metering. With 120 agencies and over 2,500 technicians, the company generates a turnover of over 600 million euros, attesting to its significant impact on the market.
Proxiserve aims to ensure comfort and sustainability while guaranteeing energy savings and total transparency for its customers. The company plans to install one million heat pumps in France by 2027, demonstrating its commitment to innovative and sustainable energy solutions.
About Tersea: Excellence in Contact Centers
Edouard Layeillon, Sales Director of Tersea, presented his dynamic company specializing in contact centers, offering tailor-made and innovative solutions. With a turnover of 40 million euros in 2023 and 1500 employees, Tersea is experiencing a growth of 20%, demonstrating its expertise and success in the field.
Tersea offers a complete range of services, including customer service, consumer support and technical assistance. Their approach combines advanced technologies such as cloud telephony and artificial intelligence to offer an optimized and efficient customer relationship. Tersea collaborates with more than 50 prestigious brands in various sectors, providing personalized and efficient solutions.
About hipto: innovator in lead generation
Collaboration and performance
The collaboration between hipto, Tersea and Proxiserve is based on precise targeting criteria and a rigorous methodology to guarantee the quality of hot leads. Leads are transferred in real time to Proxiserve via an API, allowing for maximum responsiveness. Campaign performance is monitored in real time, allowing for continuous adjustments to optimize results.
Performance keys
The success of this collaboration is based on several performance armenia telemarketing data keys: recruitment and ongoing training of advisors, real-time monitoring of KPIs, team management and motivation, attractive compensation, and customer involvement. By recruiting experienced advisors and providing ongoing training, Tersea and hipto maintain a high level of performance and customer satisfaction.
Conclusion and perspectives
One year after the start of this collaboration, the results are very positive. More than 4400 hot leads have been generated with a conversion rate of 13%. The future outlook is promising, with a focus on the optimization of business and operational processes, and the increased integration of artificial intelligence to improve the accuracy and efficiency of lead generation campaigns.
In conclusion, the collaboration between hipto, Tersea and Proxiserve demonstrates how a well-orchestrated lead generation strategy can transform business operations and ensure exceptional results. This strategic alliance has created an effective synergy, ensuring sustainable growth and maximum customer satisfaction.
Download the e-book dedicated to this event now!
About Proxiserve: a pillar of the energy transition
Presented by Antoine Gueville, Marketing Director of Proxiserve, the company is a major player in the energy transition in France, specializing in home services. Founded over 40 years ago, Proxiserve excels in the installation, maintenance and troubleshooting of heating systems, as well as in water and energy metering. With 120 agencies and over 2,500 technicians, the company generates a turnover of over 600 million euros, attesting to its significant impact on the market.
Proxiserve aims to ensure comfort and sustainability while guaranteeing energy savings and total transparency for its customers. The company plans to install one million heat pumps in France by 2027, demonstrating its commitment to innovative and sustainable energy solutions.
About Tersea: Excellence in Contact Centers
Edouard Layeillon, Sales Director of Tersea, presented his dynamic company specializing in contact centers, offering tailor-made and innovative solutions. With a turnover of 40 million euros in 2023 and 1500 employees, Tersea is experiencing a growth of 20%, demonstrating its expertise and success in the field.
Tersea offers a complete range of services, including customer service, consumer support and technical assistance. Their approach combines advanced technologies such as cloud telephony and artificial intelligence to offer an optimized and efficient customer relationship. Tersea collaborates with more than 50 prestigious brands in various sectors, providing personalized and efficient solutions.
About hipto: innovator in lead generation