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Deloitte’s Research Reveals That Brands Focused on Customer Experience Are 60% More Profitable So, the . Point is Clear: This Shift in Perspective Shows That Increasing Investments in Customer Service Efficiency . Isn't Just an Expense but a Key Factor in Driving Revenue and Enhancing Profitabilityefficiency Aspects . Exceptional Customer Service Mediocre Customer Serviceresponse Time Quick and Efficient, Issues Are Resolved Promptly Slow . Response, Long Wait Times for Resolutionknowledge Representatives Are Well-trained and Knowledgeable Representatives Lack Knowledge and .
