A friendly team is the key to quality work

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At the end of 2021, we took a course to increase the team, scale the business, and work out the process of training new colleagues. Since the voice bot technology is new on the market, it is important for us to work efficiently, so we devoted most of our time to training new employees. They improved the process of assimilation of knowledge and mastered skills, tested different options and found successful and effective algorithms.
Development of new markets
Our main goal is the development of technologies on the Ukrainian market, support of domestic business and optimization of work processes. And we follow the planned tasks and implement new projects. Cooperation in the field of e-commerce, services and recruiting was especially active this year.
We are also growing and increasing our influence on international markets. In 2022, the field of cooperation in events and exhibitions on the market of Kazakhstan was actively developing.
Among the novelties, we now have our own telephony for work with Poland and georgia phone number data Uzbekistan . Thanks to the fact that the bot understands English, we managed to work with the US market and launch 3 new projects.
Keycall in numbers
And now we want to share the results of our work and show statistics per hour:
518 scripts were developed;
2 million calls were made;
The bot spent 7,833 hours in dialogues;
20 countries called the bot.
Keycall expands its geography of calls
More about our life
This year, it was possible to learn more about us on several resources:
They revealed the secrets of the bot 's work for Delo.ua and BIT.UA.
For speka.media , they told how the Keycall team copes with the challenges of the present and continues to work in a war situation.
Robota.ua shared how to quickly and efficiently close a vacancy with the help of a voice bot.
Also, together with the Ukrainian Contact Center Association International, they were able to hold a webinar for representatives of contact centers, where they explained in detail how to increase the company's profit in new realities only with the help of voice bot technology.
Мы всегда любим приобщаться к ивентам, живым выступлениям, ведь это обмен опытом и расширение кругозора. Поэтому для нас было очень ценно принять участие в форуме восстановления Украины REBUILD.UA LVIV 2022. Мы были информационными партнерами и смогли пригласить голосовым ботом гостей мероприятия посетить событие и сделать свой вклад в восстановление страны.
В этом году мы поработали с разными ресурсами и приобщились к разным формам активности. Главной нашей целью остается построение доверия украинского бизнеса к современным технологиям, понимание возможностей голосового бота и качество работы сервиса от Keycall.