Repercussions in the press or in specialized phone number database india media would also fall within what is known as earned media (those that are not under the direct control of the brand and for which it has not paid), but except in the case of criticism or reviews, they lose that experience factor that allows users to know opinions first hand.
In addition, in many cases these repercussions come from the initiative of the company itself, which may have the capacity to transmit its messages, whether through press conferences, press releases, direct contact with the media or covert advertising.
Employee-generated content also has a higher level of credibility than content created by brands, but it loses out on authenticity and the appearance of honesty compared to UGC, because there is a direct relationship between the user (the employee, in this case) and the company. We are all aware that these are not disinterested opinions.
